Shop Technician (Copier Refurb)

Location:Coppell, TX
Exempt/Non-Exempt:Non-Exempt
Benefits:Medical, Dental, Vision, EAP, FSA, STD, LTD, Life Insurance, AD&D, Travel Assistance, Legal Plans, 401(k), PTO, Paid Holidays, Employee Discounts, Tuition Reimbursement, Bonus
Employment Type:Full Time
Description:Responsible for performing daily activities pertaining to shop set-up, reconditioning equipment, and repair. Reviewing the paperwork for Field Technicians that are assisting with set-up and/or repair of office equipment/copiers/printers.

Set-up and prepare new and used equipment for customer placement. This includes, but is not limited to:
Install all necessary supplies and test mechanical sections (from feed to exit)
Install all options listed on order documentation (fax option, finisher, hold punch, stapler, etc.)
Calibrate each machine for correct print quality
Test each and every function and complete final paper work packet
Review detailed documentation of all serial and non-serial items associated with each machine before releasing it for delivery.
Troubleshoot, assess and repair of inventory equipment as needed.
Maintain clean and orderly shop environment
Other duties as assigned. Management reserves the right to add or delete duties as deemed appropriate.

High School Diploma or GED equivalent.
Minimum 2 years of direct related experience working on copy machines and printers; experience with Xerox, Sharp, Konica and Ricoh brands preferred.

Manual lifting up to 50 pounds, including pushing and pulling
Exposure to normal shop/warehouse working environment.
Ability to use a variety of office equipment, such as computer/laptop, phone, printer, fax, copier, etc.
Ability to sit, stand, walk, stoop, bend, and climb as necessary and for extended periods of time.
Ability to push, pull, twist, grasp and squeeze parts, supplies, tools and equipment.
Intermediate computer skills including Microsoft Office Products.
Strong electro/mechanical skills or equivalent experience.
Strong communication skills, including listening and questioning, organizational skills, and time management.
Attention to details and highly organized.
Critical thinking skills to assist in problem solving.
Strong Teamwork and customer relations skills.
Able to handle more than one responsibility at a time.
Independent work skills and able to work under deadlines.


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